Privacy policy

1. Our Commitment to Privacy The Australian Compliance Institute is committed to safeguarding your privacy. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), and we respect international privacy standards where applicable to our global users.

2. Information We Collect We collect personal information necessary to deliver and improve our Services. This may include:

  • Identity and Contact Data: Name, email, phone number, address, and employer details.
  • Service Data: Information regarding the Services you use, course progress, event attendance, and consulting engagements.
  • Technical and Usage Data: IP addresses, browser types, device identifiers, and platform interaction metrics.
  • Financial Data: Transaction history and billing details (payment credentials are encrypted and managed by specialized third-party processors).

3. How We Collect Information We collect information directly from you when you interact with our platforms, register for an account, subscribe to newsletters, or engage our services. We may also receive data indirectly via your employer (for B2B engagements), third-party partners, or automated tracking technologies.

4. Purpose of Collection and Use We use your information to:

  • Deliver, administer, and personalize our Services.
  • Manage customer and enterprise relationships, including issuing certifications and reporting on organizational compliance.
  • Improve our platforms, develop new products, and conduct market research.
  • Send administrative notices and marketing communications (you may opt out of marketing at any time).
  • Comply with legal and regulatory obligations.

5. Disclosure and Data Sharing We do not sell your personal data. We may share your information with:

  • Your employer or sponsoring organization, if they have facilitated your access to our Services.
  • Trusted third-party service providers (e.g., cloud storage, CRM systems, analytics, and marketing platforms) under strict confidentiality agreements.
  • Government or law enforcement agencies where required by law.
  • We may transfer data to service providers located outside of Australia, ensuring appropriate safeguards are in place.

6. Data Security and Retention We implement robust technical and organizational measures to protect your data against unauthorized access, loss, or misuse. We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights You have the right to request access to, correction of, or deletion of the personal information we hold about you. To exercise these rights or lodge a privacy-related inquiry, please contact us at [email protected].